Managing Director/Director of Operations

Kigali, Rwanda or Boston, USA

MASS is seeking a Managing Director / Director of Operations who brings a systems-oriented, innovative and visionary approach to the organization’s senior leadership. We’re looking for someone who is as inspired as we are by our mission of furthering justice and human dignity through design. (See below for Managing Director / Director candidacy differentiation.) The MD will implement the infrastructure and systems needed to support strategic objectives. She or he will be responsible for the oversight of administrative and financial systems including finance, accounting, information technology, human resources, and physical infrastructure. As a member of the senior management team, the MD will be involved in a range of strategic planning and internal initiatives. The MD will act as the primary liaison to the board of directors' finance committee, working closely with the committee to strengthen MASS’s financial position and other items as required. She or he will continually evaluate industry best practices in comparison to internal systems and needed resources, with an eye toward both future needs and budget realities. This executive will have direct management responsibility for a global staff of six, which includes an accounting manager, a finance manager, a people operations manager, two office/operations managers, and a business development director.


Finance and Budgeting

The Managing Director will develop, refine, and steward the tools and communications necessary to lead MASS’s effective financial management and growth. She or he will review and approve monthly, quarterly, and annual financial reporting materials. Additionally, MD will be constantly developing analytics and workflows that enable project managers to be more successful. She or he will oversee budgeting, financial forecasting, cash flow and coordination of audit activities as well as accounts payable and receivable.


The MD will serve as a partner in the continued push for operational innovation that supports an inspiring international work environment. She or he must evaluate and improve MASS’s human resource system to optimize for a complex multi-national and nonprofit structure, while providing maximum support the a diverse team. In addition, she or he will have overall responsibility for recruitment of staff.


The executive will lead the management of the MASS Catalyst Fund of unrestricted resources and develop strategies for engaging principals in its strategic deployment, maximizing financial, social and internal returns on investment. She or he will regularly engage the Director of Business Development to align financial management with short- and long-term financial planning and projections as well as support the Senior Director of Development/Narrative to develop proactive reporting and compliance for philanthropic contributions and grants.


A competitive candidate for Managing Director will have diverse prior experience in the majority if not all of these areas. Working knowledge of architectural and engineering firms would be helpful, but not mandatory. Nonprofit experience is a plus, with a strong preference for someone who has operated in a fast growing, start-up environment and successfully led initiatives of transition and change management. A competitive candidate for Director may not have as deep of experience as a MD candidate however a consulting background that demonstrates a fluency in systems-thinking and change management is beneficial. With two main offices in Boston, USA and Kigali, Rwanda the MD could be principally based in either office and will be required to spend several weeks a year working with the team in whichever location they are not based.


  • Competitive compensation
  • 401K with employer match, generous healthcare, and leave
  • Location: Boston, MA or Kigali, Rwanda